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ISR co-organized the annual Conference of the Green ICT Science Forum, which took place at the Museum for Commmunication, Berlin, on Nov. 2nd, 2011. This year's conference went under the theme of "Smart Customer / Smart User" and focussed on the importance of the customer for the success of GreenIT.
Speakers discussed their experiences with mobile customer information systems, smart metering, adaptive heating systems and the combination of electromobility with smart grids. See here for a (German) news report: