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Department of Informatics Information Management Research Group

Advisory Service Support


Our research on Advisory Support is based on the premise that some information needs are so complex that they cannot easily - or not completely - be satisfied by the seeker herself. Traditionally, such information needs are addressed by advisory services in many different fields and branches, such as advisory in travel agencies, (investment) advisory by financial service providers or advisory in public agencies (e.g., for new inhabitants). However, due to the complexity and variety of advised topics, such advisory activity is complex and expensive on its own.

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