IMRG Publications
Current IMRG Publications
We include the papers on this page to ensure timely dissemination on a noncommercial basis. Copyright and all rights therein are maintained by the authors or by other copyright holders, notwithstanding that they have offered their works here electronically. It is understood that all persons copying this information will adhere to the terms and constraints invoked by the copyrights. These works may not be reposted without the explicit permission of the copyright holder.
UZH is transitionig is publication repository. Therefore, the functionality on this page may experience some fluctuations. Below you can find the new publication list. The old one can be found at the bottom of the page.
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Publications
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2025
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Journal Article
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How Heidi helps: designing for inspiration in digital travel assistants. Information technology & tourism:Epub ahead of print.
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From Information-Seeking to Information-Asking: Designing RefuGPT, a Chatbot for Ukrainian Refugees in Switzerland.. Digital government:Epub ahead of print.
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Empowering Community Health Workers With Scripted Medicine: Design Science Research Study. JMIR Human Factors:e57545.
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Editorial: The Future (As a Focus) of IS Research. Information Systems Journal:Epub ahead of print.
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“There is No ‘AI’ in ‘TEAM’! Or is there?” – Towards meaningful human-AI collaboration. Australian journal of information systems, 29:5753.
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Data-driven intelligence in crisis: The case of Ukrainian refugee management. Government Information Quarterly:101978.
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Conference or Workshop item
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An Extra Brain In The Room: Enhancing Large Group Brainstorming With An Autonomous AI-Agent. In: The European Conference on Information Systems 2025, Ammann, Jordan, 15 Juni 2025 - 18 Juni 2025, AIS Electronic Library.
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More Attention, Transformation, Acceleration, and Exploration: Freelance Developers' Take on Hypes. In: CHI 2025: CHI Conference on Human Factors in Computing Systems, Yokohama, 26 April 2025 - 1 May 2025. ACM Digital library, 1-21.
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How Persuadee’s Psychological States and Traits Shape Digital Persuasion: Lessons Learnt from Mobile Burglary Prevention Encounters. In: Hawaii International Conference on System Sciences 2025 (HICSS-58), Waikoloa, HI, USA, 7 January 2025 - 11 January 2025, 1236-1335.
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AI-ThinkLets for Brainstorming. In: Hawaii International Conference on System Sciences 2025 (HICSS-58), Honolulu, USA, 6 Januar 2025 - 10 Januar 2025. University of Hawai'i at Manoa, 357-371.
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Persuasive Prompting: The Case of Digital Health. In: The European Conference on Information Systems (ECIS) 2025, Amman, Jordan, 16 Juni 2025 - 18 Juni 2025. AIS Electronic Library, ECIS2025-1051.
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2024
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Journal Article
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How credibility assessment technologies affect decision fairness in evidence-based investigations: A Bayesian perspective. Decision Support Systems, 187:114326.
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How Patient-Generated Data Enhance Patient-Provider Communication in Chronic Care: Field Study in Design Science Research. JMIR Medical Informatics, 12:e57406.
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When public values and user-centricity in e-government collide – A systematic review. Government Information Quarterly, 41(3):101956.
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Organizing for value creation in blockchain information systems. Information and Organization, 34(3):100522.
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How Does an Online Mental Health Community on Twitter Empower Diverse Population Levels and Groups? A Qualitative Analysis of #BipolarClub. Journal of Medical Internet Research, 26:e55965.
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Calm Advice: How Digitalizing Pen-and-Paper Practices Improves Financial Advice-Giving. Business & Information Systems Engineering:online.
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Designing a Blockchain-Based Data Market and Pricing Data to Optimize Data Trading and Welfare. International Journal of Electronic Commerce, 28(1):3-30.
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Towards the Socio-Algorithmic Construction of Fairness: The Case of Automatic Price-Surging in Ride-Hailing. International Journal of Human-Computer Interaction, 40(1):55-65.
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Preface to the special issue on “Enterprise and organizational applications of distributed ledger technologies. Electronic Markets, 34(1):4.
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Certified data chats for future used car markets. Electronic Markets, 34:45.
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Book Section
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PROMISE: A Framework for Model-Driven Stateful Prompt Orchestration. In: Islam, Shareeful; Sturm, Arnon. Intelligent Information Systems. Cham: Springer, 157-165.
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Conference or Workshop item
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Resilience in Times of Crisis: Empowering Refugees with Self-Sovereign Identity. In: International Conference on Information Systems (ICIS), Bangkok, Thailand, 15 Dezember 2024 - 18 Dezember 2024. Association for Information Systems, online.
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Negotiation and Translation between Discursive Fields: A Study on the Diffusion of Decentralized Finance. In: European Conference of Information Systems (ECIS), Cyprus, 13 June 2024 - 19 June 2024. AIS Electronic Library, 1228.
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Conceptualizing Multi-party AI Reliance for Design Research. In: 19th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2024, Trollhättan, Sweden, 3 June 2024 - 5 June 2024. Springer (Bücher), 51-65.
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HILL: A Hallucination Identifier for Large Language Models. In: CHI '24: CHI Conference on Human Factors in Computing Systems, Honolulu HI USA, 11 May 2024 - 16 May 2024, ACM Digital library.
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Think Fast, Think Slow, Think Critical: Designing an Automated Propaganda Detection Tool. In: CHI '24: CHI Conference on Human Factors in Computing Systems, Honolulu, USA, 11 May 2024 - 16 May 2024. ACM Digital library, 491.
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Firefighters' Perceptions on Collaboration and Interaction with Autonomous Drones: Results of a Field Trial. In: CHI '24: CHI Conference on Human Factors in Computing Systems, Honolulu, USA, 11 May 2024 - 16 May 2024. ACM Digital library, 265.
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Development in times of hype: How freelancers explore Generative AI?. In: ICSE '24: IEEE/ACM 46th International Conference on Software Engineering, Lisbon Portugal, 14 April 2024 - 20 April 2024. IEEE/ACM, 1-13.
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Talking to Multi-Party Conversational Agents in Advisory Services: Command-based vs. Conversational Interactions. In: GROUP 2025, Hilton Head Island, South Carolina, USA, 12 January 2025 - 15 January 2025. ACM Digital library, 1-25.
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Power of Language Automation: The Potential for Closing the Loop in Responding to Online Customer Feedback. In: Hawaii International Conference on System Sciences 2024 (HICSS-57), Honolulu, 3 Januar 2024 - 6 Januar 2024. University of Hawai'i at Manoa, 381-391.
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Dissertation
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Digital empowerment of patients and health providers for collaboration in chronic care. 2024, University of Zurich, Wirtschaftswissenschaftliche Fakultät.
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Closing the loop from one consultation to the next: designing an integrated system to support collaboration between patients and physicians and improve patient adherence to treatment. 2024, University of Zurich, Faculty of Economics.
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Habilitation
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Essays on sociotechnical understanding of emerging technologies. 2024, University of Zurich, Faculty of Economics.
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2023
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Journal Article
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Moving beyond privacy and airspace safety: Guidelines for just drones in policing. Government Information Quarterly, 40(4):101874.
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What is the metaverse and who seeks to define it? Mapping the site of social construction. Journal of Information Technology, 38(3):239-266.
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The multiplexity of diagrams and prototypes in requirements development. Information and Organization, 33(3):100476.
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The importance of theory at the Information Systems Journal. Information Systems Journal, 33(4):693-702.
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Learning with Digital Agents: An Analysis based on the Activity Theory. Journal of Management Information Systems, 40(1):56-95.
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Designing for Trust in Blockchain Platforms. IEEE Transactions on Engineering Management, 70(3):849-863.
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Value Capturing from Tokenized Asset Histories. Die Unternehmung, 77(1):4-23.
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Home Office: Working from a Private Place. Business & Information Systems Engineering, 65(3):233-234.
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Commit or Not? How Blockchain Consortia Form and Develop. California Management Review, 65(3):110-131.
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Why Blockchain: A Socio-technical Perspective on the Motives of Business Consortia Members to Engage with Blockchain Technology. Distributed Ledger Technologies : Research and Practice, 2(2):10.
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Book Section
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From persuasive applications to persuasive systems in non-communicable disease care-A systematic literature analysis. In: Meschtscherjakov, Alexander; Midden, Cees; Ham, Jaap. Persuasive Technology : 18th International Conference, PERSUASIVE 2023 Eindhoven, The Netherlands, April 19–21, 2023 Proceedings. Springer: Springer, 158-172.
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Intransparenz bei komplexen digitalen Dienstleistungen – Der Fall der Beantragung einer Baugenehmigung. In: Boockmann, Bernhard; Braun, Heidrun; Tonn, Hannah. Zugänglichkeit und Adressatenorientierung von Gesetzgebung und Verwaltung. Baden-Baden: Nomos, 49-70.
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Conference or Workshop item
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Artificially Human: Examining the Potential of Text-Generating Technologies in Online Customer Feedback Management. In: International Conference on Information Systems, ICIS 2023, Hyderabad, India, 9 Dezember 2023 - 13 Dezember 2023. Association for Information Systems, 12.
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Toward Government as a Platform: An Analysis Method for Public Sector Infrastructure. In: 18th International Conference on Wirtschaftsinformatik, Padeborn, 18 September 2023 - 21 September 2023. AIS Electronic Library (AISeL), online.
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