AI Team Members in Workshops
Collaboration in the workplace is extremely important in the modern world of work. Teams use technology in a targeted manner to achieve superior results together than individual members could on their own. However, effective collaboration cannot be taken for granted. A lack of structure in tasks, inefficient coordination and inadequate technological support can significantly reduce productivity.
While there is extensive research on collaboration between humans and on the interaction between humans and artificial intelligence (AI), the study of collaboration between groups and AI or between groups and multiple AI systems is a relatively new field of research. Initial studies indicate that AI has the potential to fulfil a variety of roles within a group context, including supporting the facilitator, providing content to individual participants, and functioning as an autonomous participant. However, the current focus of AI applications is on chatbots. However, these are not ideal for workshops that take place on-site and focus on creative problem-solving.
Group Support Systems (GSS) are a collaboration technology developed specifically for workshops. They enable participants to contribute ideas anonymously and synchronously. GSS offer a range of functions for generating, organising and evaluating ideas. In conjunction with an experienced moderator, GSS can contribute to a significant increase in productivity.
Despite its potential, AI has so far hardly been integrated into GSS-supported collaboration processes. This research is therefore developing a GSS that integrates AI at both the process and content levels and evaluates its effectiveness. The AI-supported GSS can, for example, activate virtual AI participants who contribute from a predefined perspective during idea generation and selection. In addition, AI can support facilitation, for example, by sorting ideas, identifying duplicates or analysing group dynamics.
Partners
Theses
Check available topics at our page: Theses
