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Department of Informatics Information Management Research Group

Prof. Dr. Alexander Richter

Department of Informatics
University of Zurich
Binzmuehlestrasse 14
CH-8050 Zürich
Email: arichter AT
Phone: +41 44 63 56690
Fax: +41 44 63 56809
Room: BIN 2.C.07

Alexander Richter is head of the research unit Digital Work Design at the Department of Informatics at the University of Zurich and Associate Professor for Workplace Studies at the IT-University of Copenhagen.

He is currently in charge of the requirements analysis in the major European research project “Worker-Centric Workplaces in Smart Factories (FACTS4WORKERS)". Moreover he leads several industrial research projects in the area of innovation and social networking.

Alex studies the increasingly differentiated practices of knowledge workers and designs sociotechnical solutions to support those. Moreover, he is interested in the impact of social platforms on emergent structures such as informal networks and new forms of leadership or innovation as well as the development of methods to evaluate these developments and approaches to address them. For instance, he has co-developed a framework that supported the selection, implementation and evaluation of social software at companies such as Allianz, Airbus, Deutsche Bahn, Bayer and Bosch.

Alex is Chairman of the Special Interest Group " CSCW & Social Computing " in the German computer society and in his function a member in the steering boards Human Computer Interaction and Wirtschaftsinformatik/Information Systems.

He is guest editor of a special issue on "Storytelling and Information Systems" in the Information Systems Journal (2017-2019), Co-Chair of the Social Media track at ECIS (2015, 2016, 2017) and Co-Chair of the "Knowledge Management Disrupted" Minitrack at HICSS 2017.

**Selected Publications

(List of all publications on Google Scholar here)

**Selected Journal Publications

Trier, M.; Richter, A. (2014): The deep structure of organizational online networking – an actor-oriented case study. Information Systems Journal. doi: 10.1111/isj.12047

Behrendt, S.; Richter, A.; Trier, M. (2014): Mixed methods analysis of enterprise social networks. Computer Networks. doi: 10.1016/j.comnet.2014.08.025

Richter, A.; Riemer, K. (2013): Malleable End-User Software. Business & Information Systems Engineering. doi: 10.1007/s12599-013-0260-x

Richter, A.; Stocker, A.; Müller, S.; Avram, G. (2013): Knowledge management goals revisited: A cross-sectional analysis of social software adoption in corporate environments, VINE, doi: 10.1108/03055721311329927 (Highly commended paper award 2014)

**Selected Conference Publications

Richter, A; Hetmank, C.; Müller, M.; Klier, J.; Klier, M. (2016): Enterprise Social Networks from a Manager’s Perspective. In: Proceedings 49th Hawaii International Conference on System Sciences (HICSS 2016), Kauai. (Winner of Best Paper Award)

Ciriello, R. ; Richter, A. (2015): Idea Hubs as Nexus of Collective Creativity in Digital Innovation. In: Proceedings 36th International Conference on Information Systems (ICIS 2015).

Herzog, C.; Richter, A.,; Steinhüser, M. (2015): Towards a Framework for the Evaluation Design of Enterprise Social Software. In: Proceedings 36th International Conference on Information Systems (ICIS 2015).

Richter, A.; Heidemann, J.; Klier, M.; Behrendt, S. (2013): Success Measurement of Enterprise Social Networks. In: Proceedings 11th International Conference on Wirtschaftsinformatik, Leipzig. (Best Paper Award Candidate)

Riemer, K.; Richter A. (2010): Tweet Inside: Microblogging in a Corporate Context. In: Proceedings of the 23rd Bled eConference 2010, Bled. (Winner of Outstanding Paper Award)

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