Prof. Dr. Gerhard Schwabe
Group Leader
Department of Informatics
University of Zurich
Binzmuehlestrasse 14
CH-8050 Zurich
Room: BIN 2.C.06
Email: schwabe AT ifi.uzh.ch
Phone: +41 44 635 68 09
Research topics
- Collaborative Technologies
- Bank IT and IM
- E-Government
Publications
ZORA Publication List
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Publications
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Pen-and-paper Rituals in Service Interaction: Combining High-touch and High-tech in Financial Advisory Encounters Proceedings of the ACM on Human-Computer Interaction, 3, 224. https://doi.org/10.1145/3359326
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Translation and Adoption: Exploring Vocabulary Work in Expert-Layperson Encounters Computer Supported Cooperative Work, 28, 685–722. https://doi.org/10.1007/s10606-019-09358-9
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Incentivizing Data Quality in Blockchains for Inter-Organizational Networks – Learning from the Digital Car Dossier International Conference of Information Systems (ICIS 2018), San Francisco. https://aisel.aisnet.org/icis2018/economics/Presentations/6/
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To Token or not to Token: Tools for Understanding Blockchain Tokens International Conference of Information Systems (ICIS 2018), San Francisco. https://aisel.aisnet.org/icis2018/crypto/Presentations/5/
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Consensus through Blockchains: Exploring Governance across interorganizational Settings International Conference of Information Systems (ICIS 2018), San Francisco.
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Understanding early warning signs of failure in offshore-outsourced software projects at team level Journal of Global Operations and Strategic Sourcing, 11, 337–356. https://doi.org/10.1108/JGOSS-12-2017-0057
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Don’t be afraid! Persuasive Practices in the Wild Computer Supported Cooperative Work, 27, 427–462. https://doi.org/10.1007/s10606-018-9330-4
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Tribal Governance: The Business of Blockchain Authentication 51st Hawaii International Conference on System Sciences (HICSS 2018), University of Hawai’i at Manoa. http://hdl.handle.net/10125/50455
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Blockchain Technologies from the Consumers’ Perspective: What Is There and Why Should Who Care? 51st Hawaii International Conference on System Sciences (HICSS 2018), Hawaii. http://hdl.handle.net/10125/50329
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Enabling Workers to Enter Industry 4.0: A Layered Mobile Learning Architecture 51st Hawaii International Conference on System Sciences (HICSS), University of Hawai’i at Manoa. http://hdl.handle.net/10125/49892
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Involvement Practices in Persuasive Service Encounters: The Case of Home Security Advice 25th European Conference on Information Systems (ECIS), Guimarães.
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When Prototyping Meets Storytelling: Practices and Malpractices in Innovating Software Firms 39th International Conference on Software Engineering (ICSE17), Buenos Aires. https://doi.org/10.1109/ICSE-SEIP.2017.24
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Tuning in to More Interactivity – Learning from IT Support for Advisory Service Encounters I-Com: Journal of Interactive Media, 16, 23–34. https://doi.org/10.1515/icom-2016-0042
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Mobiles Lernen für Industrie 4.0: Probleme, Ziele, Lernarrangements 13. Internationale Tagung Wirtschaftsinformatik (WI 2017), St. Gallen. https://doi.org/10.5281/zenodo.830284
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The power of words: Towards a methodology for progress monitoring in design thinking projects 13th International Conference on Wirtschaftsinformatik 2017, St. Gallen. http://aisel.aisnet.org/wi2017/track12/paper/8/
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Why do you ask all those questions? Supporting client profiling in financial service encounters (No. 50). Article 50. 50th Hawaii International Conference on System Sciences, Hawaii.
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Paper practices in institutional talk: how financial advisors impress their clients Computer Supported Cooperative Work, 26, 769–805. https://doi.org/10.1007/s10606-017-9279-8
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Service encounter thinklets: how to empower service agents to put value co-creation into practice Service encounter thinklets Information Systems Journal, 27, 171–196. https://doi.org/10.1111/isj.12099
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Going Paperless with Electronic Data Safes: Information Ecology Fit and Challenges International Conference on Information Systems, Dublin.