Prof. Dr. Gerhard Schwabe
Group Leader

Department of Informatics
University of Zurich
Binzmuehlestrasse 14
CH-8050 Zurich
Room: BIN 2.C.06
Email: schwabe AT ifi.uzh.ch
Phone: +41 44 635 68 09
Research topics
- Collaborative Technologies
- Bank IT and IM
- E-Government
Publications
ZORA Publication List
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Publications
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Advancing Design Science Research with Solution-based Probing. In: 52nd Hawaii International Conference on System Sciences (HICSS 2019) Maui, Hawaii Maui, 8 January 2019, HICSS.
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Pen-and-paper Rituals in Service Interaction: Combining High-touch and High-tech in Financial Advisory Encounters. PACM on Human-Computer Interaction, 3(CSCW):224.
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Translation and Adoption: Exploring Vocabulary Work in Expert-Layperson Encounters. Computer Supported Cooperative Work, 28(3-4):685-722.
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Why should I trust a blockchain platform? Designing for trust in the digital car dossier. In: Tulu, Bengisu; Djamasbi, Soussan; Leroy, Gondy. Extending the Boundaries of Design Science Theory and Practice: : 14th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2019, Worcester, MA, USA, June 4-6, 2019, proceedings. Cham: Springer, 269-283.
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Consensus through Blockchains: Exploring Governance across interorganizational Settings. In: International Conference of Information Systems (ICIS 2018), San Francisco, USA, 12 December 2018 - 16 December 2018, ICIS.
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Incentivizing Data Quality in Blockchains for Inter-Organizational Networks – Learning from the Digital Car Dossier. In: International Conference of Information Systems (ICIS 2018), San Francisco, USA, 12 December 2018 - 16 December 2018, ICIS.
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To Token or not to Token: Tools for Understanding Blockchain Tokens. In: International Conference of Information Systems (ICIS 2018), San Francisco, USA, 12 December 2018 - 16 December 2018, ICIS.
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Understanding early warning signs of failure in offshore-outsourced software projects at team level. Journal of Global Operations and Strategic Sourcing, 11(3):337-356.
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Don’t be afraid! Persuasive Practices in the Wild. Computer Supported Cooperative Work, 27(3-6):427-462.
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Tribal Governance: The Business of Blockchain Authentication. In: 51st Hawaii International Conference on System Sciences (HICSS 2018), University of Hawai'i at Manoa, 3 January 2018 - 6 January 2018, HICSS.
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Enabling Workers to Enter Industry 4.0: A Layered Mobile Learning Architecture. In: 51st Hawaii International Conference on System Sciences (HICSS), University of Hawai'i at Manoa, 3 January 2018 - 6 January 2018, HICSS.
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Blockchain Technologies from the Consumers’ Perspective: What Is There and Why Should Who Care?. In: 51st Hawaii International Conference on System Sciences (HICSS 2018), Hawaii, 4 January 2018 - 6 January 2018, University of Hawai'i at Manoa.
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Involvement Practices in Persuasive Service Encounters: The Case of Home Security Advice. In: 25th European Conference on Information Systems (ECIS), Guimarães, Portugal, 5 June 2017 - 10 June 2017, ECIS.
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When Prototyping Meets Storytelling: Practices and Malpractices in Innovating Software Firms. In: 39th International Conference on Software Engineering (ICSE17), Buenos Aires, Argentina, 20 May 2017 - 27 May 2017, s.n..
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Tuning in to More Interactivity – Learning from IT Support for Advisory Service Encounters. i-com: Journal of Interactive Media, 16(1):23-34.
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Mobiles Lernen für Industrie 4.0: Probleme, Ziele, Lernarrangements. In: 13. Internationale Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, Switzerland, 12 February 2017 - 15 February 2017, CERN Data Centre & Invenio.
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The power of words: Towards a methodology for progress monitoring in design thinking projects. In: 13th International Conference on Wirtschaftsinformatik 2017, St. Gallen, Switzerland, 12 February 2017 - 15 February 2017, AIS Electronic Library.
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Why do you ask all those questions? Supporting client profiling in financial service encounters. In: 50th Hawaii International Conference on System Sciences, Hawaii, 4 January 2017 - 7 January 2017, s.n..
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Paper practices in institutional talk: how financial advisors impress their clients. Computer Supported Cooperative Work, 26(4-6):769-805.
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Service encounter thinklets: how to empower service agents to put value co-creation into practice Service encounter thinklets. Information Systems Journal, 27(2):171-196.