Prof. Dr. Gerhard Schwabe
Group Leader
Department of Informatics
University of Zurich
Binzmuehlestrasse 14
CH-8050 Zurich
Room: BIN 2.C.06
Email: schwabe AT ifi.uzh.ch
Phone: +41 44 635 68 09
Research topics
- Collaborative Technologies
- Bank IT and IM
- E-Government
Publications
ZORA Publication List
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Publications
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Service encounter thinklets: how to empower service agents to put value co-creation into practice Service encounter thinklets Information Systems Journal, 27, 171–196. https://doi.org/10.1111/isj.12099
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Going Paperless with Electronic Data Safes: Information Ecology Fit and Challenges International Conference on Information Systems, Dublin.
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The FinTech phenomenon: antecedents of financial innovation perceived by the popular press Financial Innovation, 2:16. https://doi.org/10.1186/s40854-016-0036-7
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Enterprise Modelling for the Masses – From Elitist Discipline to Common Practice 9th IFIP WG 8.1 Working Conference on The Practice of Enterprise Modeling, Skövde. https://doi.org/10.1007/978-3-319-48393-1_16
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More interactivity with IT support in advisory service encounters? (W. Prinz, J. Borchers, & M. Jarke, Eds.). https://doi.org/10.18420/muc2016-mci-0077
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How to Diminish Advice Discounting with Mobile Multimedia Interventions European Conference on Information Systems (ECIS), Istanbul.
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Persuasive practices: learning from home security advisory services In A. Meschtscherjakov, B. De Ruyter, V. Fuchsberger, M. Murer, & M. Tscheligi (Eds.), Lecture Notes in Computer Science (No. 9638; pp. 176–188). Springer. https://doi.org/10.1007/978-3-319-31510-2_15
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Designing an idea screening framework for employee-driven innovation Proceedings of the Annual Hawaii International Conference on System Sciences, 4262–4271. https://doi.org/10.1109/HICSS.2016.529
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Advancing Collaboration Engineering: New ThinkLets for Dyadic Problem Solving and an Application for Mobile Advisory Services 49th Hawaii International Conference on System Sciences (HICSS 2016), Hawaii. https://doi.org/10.1109/HICSS.2016.102
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From Fuzzy Exploration to Transparent Advice: Insights into Mobile Advisory Services (No. 49). Article 49. Hawaii International Conference on System Sciences, Kauai. https://doi.org/10.1109/HICSS.2016.159
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Design Thinking in IS research projects In W. Brenner & F. Übernickel (Eds.), Design Thinking for Innovation: Research and Practice (pp. 67–83). Springer International Publishing. https://doi.org/10.1007/978-3-319-26100-3_5
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Smart Advisors in the Front Office: Designing employee-Empowering and Citizen-centric services Government Information Quarterly, 33, 669–684. https://doi.org/10.1016/j.giq.2016.05.005
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FinTech transformation: how it-enabled innovations shape the financial sector In S. Feuerriegel & D. Neumann (Eds.), Enterprise Applications, Markets and Services in the Finance Industry (pp. 75–88). Springer. https://doi.org/10.1007/978-3-319-52764-2_6
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Electronic data safes as an infrastructure for transformational government? A case study In E. Tambouris, M. Janssen, H. J. Scholl, M. A. Wimmer, K. Tarabanis, M. Gascó, B. Klievink, I. Lindgren, & P. Parycek (Eds.), Electronic Government (No. 9248; pp. 246–257). Springer. https://doi.org/10.1007/978-3-319-22479-4_19
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Systemic risk management and investment analysis with financial network analytics: research opportunities and challenges Financial Innovation, 1, online. https://doi.org/10.1186/s40854-015-0001-x
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PowerPoint Use and Misuse in Digital Innovation European Conference on Information Systems (ECIS), Münster.
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Unpacking the Artifact Knowledge: Secondary Data Analysis in Design Science Research Lecture Notes in Computer Science, 327–342. https://doi.org/10.1007/978-3-319-18714-3_21
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Back in Sight, Back in Mind Picture-Centric Support for Mobile Counseling Sessions 486–495. https://doi.org/10.1145/2675133.2675169
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Coercing into Completeness in Financial Advisory Service Encounters (No. 18). 1324–1335. https://doi.org/10.1145/2675133.2675289