IMRG Publications
Current IMRG Publications
We include the papers on this page to ensure timely dissemination on a noncommercial basis. Copyright and all rights therein are maintained by the authors or by other copyright holders, notwithstanding that they have offered their works here electronically. It is understood that all persons copying this information will adhere to the terms and constraints invoked by the copyrights. These works may not be reposted without the explicit permission of the copyright holder.
UZH is transitionig is publication repository. Therefore, the functionality on this page may experience some fluctuations. Below you can find the new publication list. The old one can be found at the bottom of the page.
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Publications
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2023
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Conference or Workshop item
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Toward Government as a Platform: An Analysis Method for Public Sector Infrastructure In: 18th International Conference on Wirtschaftsinformatik, Padeborn, 18 September 2023 - 21 September 2023. AIS Electronic Library (AISeL), online.
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From ChatGPT to FactGPT: A Participatory Design Study to Mitigate the Effects of Large Language Model Hallucinations on Users In: MuC '23: Mensch und Computer 2023, Rapperswil Switzerland, 3 September 2023 - 6 September 2023. ACM Digital library, 81-90.
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Data-Driven Governance in Crises: Topic Modelling for the Identification of Refugee Needs In: 24th Annual International Conference on Digital Government Research, Gdansk, Poland, 11 July 2023 - 14 July 2023. ACM Digital library, 1-11.
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Closing the Loop for Patients with Chronic Diseases - from Problems to a Solution Architecture In: The 11th IEEE International Conference on Healthcare Informatics, Houston, Texas, 26 June 2023 - 29 June 2023, 1-11.
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Mediating the Tension between Data Sharing and Privacy: The Case of DMA and GDPR In: 31st European Conference on Information Systems (ECIS 2023), Kristiansand, Norway, 11 Juni 2023 - 16 Juni 2023, online.
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Promoting Inclusiveness and Fairness through NFTs: The Case of Student-Athletes and NILs In: CHI '23: CHI Conference on Human Factors in Computing Systems, Hamburg Germany, 23 April 2023 - 28 April 2023. ACM, 1-9.
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When Learning Turns To Surveillance – Using Pedagogical Agents in Organizations In: 56th Hawaii International Conference on System Sciences, Maui (HI), USA, 3 January 2023 - 6 January 2023. HICSS, 247-256.
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Federated learning as a solution for problems related to intergovernmental data sharing In: 56th Hawaii International Conference on System Sciences, Maui (HI), USA, 3 January 2023 - 6 January 2023.
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E-Participation Maturity Model Development based on the Cases of Germany, Japan and Switzerland In: International Conference EGOV-CeDEM-ePart 2023, Budapest, 5 September 2023 - 7 September 2023.
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Empowering community health workers with mobile health: learnings from two projects on non-communicable disease care In: European Conference on Information Systems ECIS 2023, Kristiansand, Norway, 11 June 2023 - 16 June 2023. AIS Electronic Library (AISeL), online.
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Do collaborative platforms create public value in public services? An explorative analysis of privately-owned public service platforms in Italy In: 39th EGOS Colloquium, Cagliari, 4 July 2023 - 8 July 2023, 1-45.
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“Garbage In, Garbage Out”: Mitigating Human Biases in Data Entry by Means of Artificial Intelligence In: INTERACT 2023 19th IFIP TC13 International Conference, York, UK, 28 August 2023 - 1 September 2023. Springer, 27-48.
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Secondary Mental Models: Introducing Conversational Agents in Financial Advisory Service Encounters In: Forty-Fourth International Conference on Information Systems, Hyderabad, India, 9 December 2023 - 13 December 2023. Association for Information Systems, online.
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2022
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Journal Article
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Incentivizing Data Quality in Blockchain-Based Systems – The Case of the Digital Cardossier Distributed Ledger Technologies : Research and Practice, 1(1):1-27.
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A sociotechnical view of algorithmic fairness Information Systems Journal, 32(4):754-818.
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Multi-party certification on blockchain and its impact in the market for lemons Journal of Management Information Systems, 39(2):395-425.
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Promoting less complex and more honest price negotiations in the online used car market with authenticated data Group Decision and Negotiation, 31:419-451.
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Does Social Presence Increase Perceived Competence? Evaluating Conversational Agents in Advice Giving Through a Video-Based Survey Proceedings of the ACM on Human-Computer Interaction, 6(GROUP):Article 26.
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Book Section
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Morphological analysis for design science research: The case of human-drone collaboration in emergencies In: Drechsler, Andreas; Gerber, Aurona; Hevner, Alan . The Transdisciplinary Reach of Design Science Research. DESRIST 2022. Cham: Springer, 17-29.
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Managing Tensions in Research Consortia with Design Thinking Artifacts In: Hehn, Jennifer; Mendez, Daniel; Brenner, Walter; Broy, Manfred . Design Thinking for Software Engineering : Creating Human-oriented Software-intensive Products and Services. Cham: Springer (Bücher), 137-153.
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Using Open Government Data to Facilitate the Design of Voting Advice Applications In: Krimmer, Robert; Johannessen, Marius Rohde; Lampoltshammer, Thomas; Lindgren, Ida; Parycek, Peter; Schwabe, Gerhard; Ubacht, Jolien . Electronic Participation. Cham: Springer, 19-34.
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Conference or Workshop item
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Project archetypes: A blessing and a curse for AI development In: International Conference on Information Systems, ICIS 2022, Copenhagen, Denmark, 9 December 2022 - 14 December 2022, Association for Information Systems.
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Form Follows Function: Designing For Tensions Of Conversational Agents In Service Encounters In: 30th European Conference on Information Systems (ECIS), Timisoara, Romania, 18 June 2022 - 24 June 2022, AISeL.
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Mine, Yours, … Ours? Managing Stakeholder Conflicts in an Enterprise Blockchain Consortium In: 55th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 3 January 2022 - 7 January 2022. HICSS, 4611-4620.
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Together or Not? Exploring Stakeholders in Public and Permissionless Blockchains In: 55th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 3 January 2022 - 7 January 2022. HICSS, 6093-6102.
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Supporting Online Customer Feedback Management with Automatic Review Response Generation In: The 55th Hawaii International Conference on System Sciences, Hawaii, 3 January 2022 - 7 January 2022. HICSS, 226-236.
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Dissertation
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Supporting communication during negotiations in a future online used-car market with authenticated data: the use case of blockchain-based car history data in Switzerland 2022, University of Zurich, Faculty of Economics.
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Value creation and capturing from a decentralized car ledger 2022, University of Zurich, Wirtschaftswissenschaftliche Fakultät.
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2021
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Journal Article
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What citizens experience and how omni-channel could help – insights from a building permit case Information Technology and People:277-299.
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Changing Things so (Almost) Everything Stays the Same : Technical Challenges and Solutions in a Mixed-Reality System for Financial Services i-com: Journal of Interactive Media, 20(3):229-252.
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Book Section
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Conference or Workshop item
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Understanding Privacy Disclosure in the Online Market for Lemons: Insights and Requirements for Platform Providers In: Internationale Tagung Wirtschaftsinformatik 2021, Universität Duisburg-Essen, 9 March 2021 - 11 March 2021. Springer, 1-19.
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Dissertation
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Exploring Blockchain Governance 2021, University of Zurich, Faculty of Economics.
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2020
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Journal Article
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When the system does not fit: coping strategies of employment consultants Computer Supported Cooperative Work, 29(6):657-696.
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Fair AI : Challenges and Opportunities Business & Information Systems Engineering, 62(4):379-384.
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Potential and limits of Blockchain technology for networked businesses Electronic Markets, 30(2):189-194.
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Management, Governance and Value Creation in a Blockchain Consortium MIS Quarterly Executive, 19(1):1-17.
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Value Creation From a Decentralized Car Ledger Frontiers in Blockchain, 2:30.
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Advisory service support that works enhancing service quality with a mixed-reality system PACM on Human-Computer Interaction, 4(CSCW2):120:1-120:22.
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Book Section
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Authenticating deeds / organizing society: Considerations for Blockchain-based Land Registries In: De Vries, Walter . Responsible and Smart Land Management Interventions : An African Context. CRC Press: Taylor & Francis, n/a.
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Wibson: A Case Study of a Decentralized, Privacy-Preserving Data Marketplace In: Treiblmaier, Horst; Clohessy, Trevor . Blockchain and Distributed Ledger Technology Use Cases. Cham: Springer, 149-170.
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