IMRG Publications
Current IMRG Publications
We include the papers on this page to ensure timely dissemination on a noncommercial basis. Copyright and all rights therein are maintained by the authors or by other copyright holders, notwithstanding that they have offered their works here electronically. It is understood that all persons copying this information will adhere to the terms and constraints invoked by the copyrights. These works may not be reposted without the explicit permission of the copyright holder.
UZH is transitionig is publication repository. Therefore, the functionality on this page may experience some fluctuations. Below you can find the new publication list. The old one can be found at the bottom of the page.
ZORA Publication List
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Publications
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2023
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Conference or Workshop item
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“Garbage In, Garbage Out”: Mitigating Human Biases in Data Entry by Means of Artificial Intelligence. In: INTERACT 2023 19th IFIP TC13 International Conference, York, UK, 28 August 2023 - 1 September 2023. Springer, 27-48.
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Do collaborative platforms create public value in public services? An explorative analysis of privately-owned public service platforms in Italy. In: 39th EGOS Colloquium, Cagliari, 4 July 2023 - 8 July 2023, 1-45.
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Empowering community health workers with mobile health: learnings from two projects on non-communicable disease care. In: European Conference on Information Systems ECIS 2023, Kristiansand, Norway, 11 June 2023 - 16 June 2023. AIS Electronic Library (AISeL), online.
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Citizens' expectations about achieving public value and the role of digital technologies: It takes three to tango!. In: 56th Hawaii International Conference on System Sciences, Maui (HI), USA, 3 January 2023 - 6 January 2023. HICSS, 1941-1950.
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2022
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Journal Article
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Incentivizing Data Quality in Blockchain-Based Systems – The Case of the Digital Cardossier. Distributed Ledger Technologies : Research and Practice, 1(1):1-27.
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A sociotechnical view of algorithmic fairness. Information Systems Journal, 32(4):754-818.
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Multi-party certification on blockchain and its impact in the market for lemons. Journal of Management Information Systems, 39(2):395-425.
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Promoting less complex and more honest price negotiations in the online used car market with authenticated data. Group Decision and Negotiation, 31:419-451.
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Does Social Presence Increase Perceived Competence? Evaluating Conversational Agents in Advice Giving Through a Video-Based Survey. Proceedings of the ACM on Human-Computer Interaction, 6(GROUP):Article 26.
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Book Section
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Morphological analysis for design science research: The case of human-drone collaboration in emergencies. In: Drechsler, Andreas; Gerber, Aurona; Hevner, Alan. The Transdisciplinary Reach of Design Science Research. DESRIST 2022. Cham: Springer, 17-29.
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Using Open Government Data to Facilitate the Design of Voting Advice Applications. In: Krimmer, Robert; Johannessen, Marius Rohde; Lampoltshammer, Thomas; Lindgren, Ida; Parycek, Peter; Schwabe, Gerhard; Ubacht, Jolien. Electronic Participation. Cham: Springer, 19-34.
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Managing Tensions in Research Consortia with Design Thinking Artifacts. In: Hehn, Jennifer; Mendez, Daniel; Brenner, Walter; Broy, Manfred. Design Thinking for Software Engineering : Creating Human-oriented Software-intensive Products and Services. Cham: Springer (Bücher), 137-153.
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Conference or Workshop item
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Project archetypes: A blessing and a curse for AI development. In: International Conference on Information Systems, ICIS 2022, Copenhagen, Denmark, 9 December 2022 - 14 December 2022, Association for Information Systems.
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Form Follows Function: Designing For Tensions Of Conversational Agents In Service Encounters. In: 30th European Conference on Information Systems (ECIS), Timisoara, Romania, 18 June 2022 - 24 June 2022, AISeL.
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Supporting Online Customer Feedback Management with Automatic Review Response Generation. In: The 55th Hawaii International Conference on System Sciences, Hawaii, 3 January 2022 - 7 January 2022. HICSS, 226-236.
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Together or Not? Exploring Stakeholders in Public and Permissionless Blockchains. In: 55th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 3 January 2022 - 7 January 2022. HICSS, 6093-6102.
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Mine, Yours, … Ours? Managing Stakeholder Conflicts in an Enterprise Blockchain Consortium. In: 55th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 3 January 2022 - 7 January 2022. HICSS, 4611-4620.
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Can Artificial Intelligence Help Used-Car Dealers Survive in a Data-driven Used-Car Market?. In: DESRIST 2022: 17th International Conference on Design Science Research in Information Systems and Technology, St Petersburg, FL, USA, 1 June 2022 - 3 June 2022, University of South Florida.
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User-centricity and Public Values in eGovernment: Friend or Foe?. In: Thirtieth European Conference on Information Systems (ECIS 2022), Timișoara, Romania, 18 June 2022 - 24 June 2022, ECIS.
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Dissertation
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Supporting communication during negotiations in a future online used-car market with authenticated data: the use case of blockchain-based car history data in Switzerland. 2022, University of Zurich, Wirtschaftswissenschaftliche Fakultät.
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Value creation and capturing from a decentralized car ledger. 2022, University of Zurich, Wirtschaftswissenschaftliche Fakultät.
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2021
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Journal Article
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How can we reduce information asymmetries and enhance trust in ‘The Market for Lemons’?. Information Systems and e-Business Management, 19(3):883-908.
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What citizens experience and how omni-channel could help – insights from a building permit case. Information Technology and People:277-299.
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Changing Things so (Almost) Everything Stays the Same : Technical Challenges and Solutions in a Mixed-Reality System for Financial Services. i-com: Journal of Interactive Media, 20(3):229-252.
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Book Section
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How Fair Is IS Research?. In: Aier, Stephan; Rohner, Peter; Schelp, Joachim. Engineering the Transformation of the Enterprise. Cham: Springer, 37-49.
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Conference or Workshop item
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Dealers of Peaches and Lemons: How Can Used Car Dealers Use Trusted Car Data to create value?. In: Hawaii International Conference on System Sciences (HICSS), Hawaii, 4 January 2021 - 7 January 2021. HICSS, 5409-5418.
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Understanding Privacy Disclosure in the Online Market for Lemons: Insights and Requirements for Platform Providers. In: Internationale Tagung Wirtschaftsinformatik 2021, Universität Duisburg-Essen, 9 March 2021 - 11 March 2021. Springer, 1-19.
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Dissertation
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Exploring Blockchain Governance. 2021, University of Zurich, Faculty of Economics.
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2020
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Journal Article
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When the system does not fit: coping strategies of employment consultants. Computer Supported Cooperative Work, 29(6):657-696.
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Fair AI : Challenges and Opportunities. Business & Information Systems Engineering, 62(4):379-384.
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Decision Problems in Blockchain Governance: Old Wine in New Bottles or Walking in Someone Else’s Shoes?. Journal of Management Information Systems, 37(2):316-348.
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Potential and limits of Blockchain technology for networked businesses. Electronic Markets, 30(2):189-194.
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Buyers of ‘lemons’: How can a blockchain platform address buyers’ needs in the market for ‘lemons’?. Electronic Markets, 30(2):227-239.
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Is there a market for trusted car data?. Electronic Markets, 30(2):211-225.
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Management, Governance and Value Creation in a Blockchain Consortium. MIS Quarterly Executive, 19(1):1-17.
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Value Creation From a Decentralized Car Ledger. Frontiers in Blockchain, 2:30.
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Advisory service support that works enhancing service quality with a mixed-reality system. PACM on Human-Computer Interaction, 4(CSCW2):120:1-120:22.
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Book Section
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Wibson: A Case Study of a Decentralized, Privacy-Preserving Data Marketplace. In: Treiblmaier, Horst; Clohessy, Trevor. Blockchain and Distributed Ledger Technology Use Cases. Cham: Springer, 149-170.
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Authenticating deeds / organizing society: Considerations for Blockchain-based Land Registries. In: De Vries, Walter. Responsible and Smart Land Management Interventions : An African Context. CRC Press: Taylor & Francis, n/a.
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Conference or Workshop item
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Exploring Decentralized Autonomous Organizations: Towards Shared Interests and ‘Code is Constitution’. In: Forty-First International Conference on Information Systems (ICIS), Virtual (India), 13 December 2020 - 16 December 2020, Exploring Decentralized Autonomous Organizations.
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Facilitating digital transformation through education: A case study in the public administration. In: Proceedings of the 53rd Hawaii International Conference on System Sciences, Maui, Hawaii, US, 7 January 2020 - 10 January 2020. University of Hawaii at Manoa, 2144-2154.
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Studying with the Help of Digital Tutors: Design Aspects of Conversational Agents that Influence the Learning Process. In: Proceedings of the 53rd Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 7 January 2020 - 10 January 2020. University of Hawai'i at Manoa, 146-156.
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Dissertation
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Designing for trust in blockchain platforms : from exploring to making it real : the case of the Swiss "market of lemons". 2020, University of Zurich, Wirtschaftswissenschaftliche Fakultät.
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Scientific Publication in Electronic Form
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Blockchain for business: redefining trust. ergon: SMART insights 2020 magazine.
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2019
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Journal Article
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The role of public agencies in blockchain consortia: Learning from the Cardossier. Information Polity, 24(4):437-451.
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Machines as teammates: A research agenda on AI in team collaboration. Information & Management:1-22.
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Trust in Virtual Teams: A Multidisciplinary Review and Integration. Ajis : Australasian Journal of Information Systems, 23:1-36.
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Pen-and-paper Rituals in Service Interaction: Combining High-touch and High-tech in Financial Advisory Encounters. PACM on Human-Computer Interaction, 3(CSCW):224.
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Translation and Adoption: Exploring Vocabulary Work in Expert-Layperson Encounters. Computer Supported Cooperative Work, 28(3-4):685-722.
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Book Section
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Why should I trust a blockchain platform? Designing for trust in the digital car dossier. In: Tulu, Bengisu; Djamasbi, Soussan; Leroy, Gondy. Extending the Boundaries of Design Science Theory and Practice: : 14th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2019, Worcester, MA, USA, June 4-6, 2019, proceedings. Cham: Springer, 269-283.
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