Mehmet Kilic

Research assistant
Department of Informatics
University of Zurich
Binzmuehlestrasse 14
CH-8050 Zürich
Email: kilic@ifi.uzh.ch
Phone: +41 44 63 54359
Fax: +41 44 63 56809
Room: BIN 2.C.10

I'm a full time PhD student in the information management research group. My main research focus is on financial advisory services, in particular on how to design the service encounter with IT to elicit the needs of the client. With a design science research approach I build and evaluate innovative IT-artifacts to reach this goal.

Research projects

Research interests

  • Financial advisory services
  • Design science research
  • Customer orientation
  • Customer experience
  • Single display groupware

Teaching assistance

  • Wirtschaftsinformatik
  • Information Management Seminar

Publications